Privacy Policy

At Geaux 72 Pest Pros (“we,” “our,” or “us”), accessible from geaux72.link, the privacy of our visitors, callers, and service requestors is of paramount importance. This Privacy Policy document outlines the specific types of information that are collected and recorded by Geaux 72 Pest Pros, how we utilize that data, and the strict safeguards we implement to protect your personal privacy under federal and Texas state privacy standards.

1. Information We Collect

When you visit our website, place a telephone call to our coordination desk ((321) 496-4080), or submit an online structural inspection request form, we collect information necessary to accurately diagnose and dispatch pest management services. This personally identifiable information may include:

• Your full name and contact preferences
• Your direct telephone number and email address
• Physical property address, neighborhood, or postal ZIP code (e.g., 77338, 77346, 77339, 77365)
• Specific pest symptoms, photos of structural damage, or description of observed insect/rodent activity
• Call metadata, timestamps, inbound caller ID, and audio call recordings utilized solely for quality assurance, scheduling accuracy, and customer service dispute resolution

2. How We Use Your Information

We process and utilize the information we collect strictly for legitimate business and dispatch operations, including to:

• Coordinate and dispatch independent licensed pest control operators and technicians to your property in Texas
• Respond promptly to telephone inquiries, inspection requests, and customer service inquiries
• Deliver itemized diagnostic scopes and written service estimates prior to treatment commencement
• Send administrative notifications, appointment arrival window confirmations, and warranty follow-up notes
• Comply with Texas Department of Agriculture (TDA) reporting and chemical application documentation regulations
• Detect, investigate, and prevent fraudulent inquiries, web abuse, or illegal activities

3. Independent Contractor Service Disclosure

Geaux 72 Pest Pros connects you with independent licensed pest control companies that perform the work. Information you provide via telephone or web forms is shared strictly with the independent licensed structural pest control operator assigned to evaluate or service your property in Texas. We do not sell, rent, monetize, or trade your personal contact details to third-party marketing brokers or unrelated commercial vendors under any circumstances.

4. Log Files and Web Analytics

Like most modern web platforms, geaux72.link utilizes standard web server log files and privacy-conscious web analytics. These files log visitors when they navigate our web pages. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamps, referring/exit pages, and click counts. This telemetry is aggregated anonymously and is not linked to any information that is personally identifiable.

5. Communications, TCPA & SMS Consent

By providing your telephone number through our website forms or by dialing our office, you establish an inquiry relationship and provide express written consent under the Telephone Consumer Protection Act (TCPA) to receive telephone calls, automated appointment reminders, and SMS text messages from our dispatch coordinators and licensed field technicians regarding your service request.

Message and data rates may apply. Consent to receive promotional or informational SMS messages is not a condition of purchasing any pest control services. You may revoke SMS consent at any time by replying “STOP” to any text message received.

6. Data Retention and Security Standards

We implement industry-standard technical, administrative, and physical security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. Customer contact records and service history are retained only as long as necessary to maintain active service warranties, support ongoing retreatment agreements, and satisfy Texas regulatory record-keeping mandates.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to the personal information we hold about you, request corrections to erroneous records, or request the deletion of your personal data from our active marketing systems. To exercise any of these rights, please contact our administrative coordinator using the information below.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our operational data practices, please reach out to us directly: